Hollywood hairstylist Chaz Dean is the creator of the Wen products and sells them through his website, whilst infomercial firm Guthy-Renker market them; both have been hit with a lawsuit.
According to NY Daily News, there are more than 200 women across 40 states that have impleaded into a class-action lawsuit against the haircare company Wen. The lawsuit states that the products worsened hair loss within a matter of weeks.
Meanwhile, many women have took to the internet – specifically Wen’s Facebook page – to voice their anger, complaining they have developed bald spots and even posting picture evidence of the hair loss visible on their scalp.
However, it isn’t just a few strands falling out, in some cases it seems to be massive clumps which are coming out, with irreparable damage caused say some complainants. One woman wrote: “I can’t leave my house. I’m depressed…I’m overwhelmed and frustrated [and] I cry when I look in the mirror.”
Moreover, within the court documents, a woman named Amy Friedman explained how she had purchased the Wen Sweet Almond Mint basic kit in January of 2014 for $29.95 and two weeks later, her hair begun to fall out. After stopping using the product soon after, she still ended up losing ‘one quarter to one third’ of her hair and had to spend a lot of money buying hair extensions to cover bald areas.
Other problems women are listing linked to the Wen shampoo products include scalp burn, itchiness and rashes, resulting in unsightly sores on the scalp.
The lawsuit is claiming that the Wen products, which include the Cleansing Conditioner, were responsible for the hair damage.
Chaz Dean and his Wen range has a long-list of A-list celebrity endorsers such as actresses Brook Shields, Alyssa Milano and Christina Applegate.
Wen hair products promise to strengthen hair by the use of no additives or harmful chemicals. Their website states, ‘What sets Wen apart is its cleansing conditioner, a single-step process that cleanses and conditions the hair simultaneously.
‘The cleansers include a perfect blend of special ingredients, including natural botanicals and herbs…’
Unfortunately, scorers of women are now coming forward to demonstrate truly frightening side effects. The complaint in the lawsuit alleges that the conditioners “contain one or more active ingredients that act as a depilatory or caustic agent, causing a chemical reaction that damages the hair strands and/or follicle.”
Whilst Wen have released a statement saying there is no scientific proof their products are causing the women’s hair loss, and that they intend to vigorously contest the allegations, attorney Amy Davis, who is representing those affected, has suggested a possible reason.
Speaking to CBS News, she commented: “What we understand about the product and how it causes hair loss is it contains virtually no cleanser. It’s like using lotion to wash your hair, so instead of removing the product, when you rinse it off, it just becomes impacted in your hair follicle.”
Whatever happens next will be interesting to see, but in the meantime, Wen’s Facebook page is certainly compiling complaints thick and fast.
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Women suffering with female hair loss also have the option of the over-the-counter treatment Florisene® – strongly recommended as an addition to any female hair loss treatment. Florisene® is especially recommended for women who have reduced hair volume (compared with several years ago) or who have recently noticed hair shedding as seen by more hairs in the brush, comb or when shampooing.
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